PM Group Privacy Policy 

Collecting Personal Information: 

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. PM Group may collect personal information about you. Examples include your name, address, telephone and mobile numbers, email address, driver’s licence details, date of birth, your vehicle’s vehicle identification number, registration date and registration number, credit card details, bank details, finance and insurance details and other information you provide to us. 

We may collect personal information from an individual who provides information to us when enquiring about a product or service; when purchasing product or service; when completing a vehicle test drive; when visiting the websites operated by us and during any recruitment process. We may also collect personal information if you enter a competition or promotion run by us or we receive referrals from third parties. 


Protecting Personal Information: 

We take reasonable steps to keep your personal information secure to protect it from misuse, loss, unauthorised access or disclosure. We store personal information on our servers and the servers of third parties who provide us with services (including providers of data storage, dealership management, IT, legal, marketing, software-as-a-service and website services). 

We endeavour to ensure that only authorised people who need to have access to this information to perform their job functions are able to access or utilize this information. If we transfer your personal information outside Australia, we will comply with the requirements of the Privacy Act that relate to transborder data flows. 

Personal information which is no longer required will be de-identified or destroyed in accordance with the guidelines of the 


Using Personal Information: 

We use your personal information for the purpose of your dealings with us or to conduct our business. These purposes include to: 


With Whom Do We Share Your Personal Information? 

We may disclose personal information to our related bodies corporate and to the manufacturers of the vehicles we sell to enable us to conduct our business and provide products and services to you. 

Other third parties with whom we may share your personal information include: 


Under certain circumstances and pursuant to the law, we may be required to disclose personal information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud. 


We take reasonable steps to ensure that contracted service providers to whom we disclose your personal information comply with the Australian Privacy Principles. 


Does your personal information leave Australia? 

Some third parties to whom we disclose personal information may be located outside Australia. For example, we may disclose personal information to overseas manufacturers of the vehicles we sell, their related overseas companies and their overseas service providers. The countries in which these third parties are located will depend on the circumstances, such as the manufacturer and the systems they use. In the ordinary course we may, by using the systems provided by manufactures, disclose personal information to parties located in the United Kingdom, the United States, Germany, Ireland, Bulgaria, other countries in the European Economic Area, Singapore and South Africa. 


Marketing and Surveys: 

From time-to-time PM Group sends marketing material, special offers, customer surveys and service reminders to our customers and to people who have provided their details to us. Surveys help us to improve our products and services and tailor the products and services we offer you. 


If you do not wish to receive customer surveys or marketing materials from us, please contact our Privacy Officer using the details at the end of this policy. If you choose not to receive any marketing materials from us, you may miss out on specials we offer on products and services available at our dealerships websites: 



PM Group uses cookies and IP tracking on its websites to improve our services and provide you with the best website experience. The information that we collect depends upon where you travel within our sites. Anytime that you visit our sites to browse, we collect and store the name of the domain and host from which you access the internet (for example,,, etc.); the internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our site. 


“Cookies” may also be used to facilitate access to these sites. “Cookies” are small files that are transferred to your hard drive for record keeping purposes. They allow the tracking of visits and the compilation of statistical data. 


We use this information for statistical purposes such as measuring the number of visitors to areas of our site, to help make our site more useful and interesting to our visitors, and to provide advertising to you that we think you may be most interested in. 


If you do not wish this information to be collected via “Cookies”, most browsers allow you to deny “Cookies” if you wish. Please note, however, that “Cookies” may need to be enabled for some web site features to function correctly. 


Accessing and Requesting Correction of Your Personal Information: 

You have a right to access personal information held about you subject to some exceptions allowed by law. If you would like to access the personal information that PM Group holds about you, please contact our Privacy Offer using the details at the end of this policy. 


We take reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. If any of the personal information you have provided to us changes or you find that any of the information, we have collected is inaccurate, please provide us with the details so we can update our records. 


Changes to our Privacy Policy: 

We may change this policy. If we do so, we will contact you, if necessary, at the email address you provide to us. In addition, we will place the new policy on our websites. 

Resolving Concerns: 

If you have any concerns about the way your personnel information is managed by us or you believe a breach of your privacy rights has occurred, please contact our Privacy Officer using the details at the end of this policy. 


If you have any concerns about the way your complaint is being handled, you may contact the Office of the Australian Information Commissioner at by email at or telephone on 1300 363 992. 

Contact Details: 

If you would like further information about the way we manage personal information or wish to contact us regarding any privacy matter, please contact our Privacy Officer. 

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Your personal information is being collected by Preston Motors (Holding) Pty Ltd (23 004 357 279) (trading as Ducati Melbourne West) so we may provide you with the latest Ducati Melbourne West news, as well as other marketing communications such as promotions and specials. Ducati Melbourne West will not disclose this information provided by you unless required or authorised by law or in accordance with our Privacy Policy. Where you provide us with personal information about another individual, you must have their consent to provide their personal information to us. Please contact Ducati Melbourne West on (03) 9448 1711 or via email at for any privacy related queries.

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